Incident response plans require regular training and testing to ensure procedures are accurate and personnel know their roles. Testing methods range from tabletop exercises to parallel environment simulations and live environment validation.
Incident Response Training & Testing
Anytime we have a plan, we're going to want to carry out some training and testing on that plan — making sure that people that are going to carry out this plan know what it is that they need to be doing, and then also testing the plans to make sure that they're correct, and testing the people.
Training and testing is an important part of preparing for our incidents. That is, we're going to want to test out our plans and make sure that they're accurate and that people know what to do with them. What we may find in this process is that there are certain steps that just don't work very well. So we can start moving things around and putting them in different orders, or figuring out what is the best approach to this.
There are several different ways we can approach testing out our plan. For instance, we could do just a tabletop or walkthrough exercise. That is, we get everyone involved that needs to go through this process. We sit them down at a table and then we walk through the procedures to make sure that they're accurate, to make sure that nothing needs to be adjusted. We may even set up some sort of simulation — let's say it's data exfiltration, somebody's stealing data. How are we going to approach our procedures here and walk through those procedures?
Or what we could do is we could do some sort of parallel processing. Maybe there's some systems that are involved, and so rather than using the production system, instead we're going to use the staging system or the developer system. Or maybe it's a virtual environment — we're going to set up some sort of virtual setup here and we're going to test it out, test our processes and procedures, and maybe use some sort of simulation in that.
Or what we could do is we could do it with our live environment. So some of these have a little more to do with maybe if you're doing disaster recovery.
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