Monitoring and reporting are essential components of security awareness programs, supporting internal oversight, regulatory compliance, and client-facing accountability. Reports typically cover training participation, phishing campaign results, policy acknowledgments, and meeting attendance.
Monitoring and Reporting
One of the important parts of this training, and also security awareness, is monitoring and reporting. It's something that I've had to pull together for either internal reports or even external reports.
There are many different reasons why we might have to do monitoring and reporting. One of them might be that it's just a requirement for us to do it internally — it's a good thing that we do. But it also could be that we have to comply with laws and regulations out there that require us to do this monitoring and reporting. In many business relationships we might have this requirement. In fact, I've had to turn over reports to clients before, that they asked for these annual reports to make sure that we were doing what we need to do to keep our risk level down.
The reports usually go over who participated, and it wasn't just for training, but it was for other aspects as well. For instance, the phishing campaigns that we would have. We'd also report who signed the policies and accepted the policies or the employee handbooks, who was part of certain meetings. So there are different aspects that we reported on.
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