Last Updated: December 19, 2023
Information We Collect:
- Email address
- Contact information
- Any other information you voluntarily provide to us
- Browser type
- IP address
- Date and time of visit
- Demographic information (not identifying any specific individual)
How We Use Your Information:
- We use the collected information for the following purposes:
- Provide, maintain, and improve our services.
- Respond to your inquiries and communicate with you.
- Send newsletters, updates, and marketing materials.
- Monitor and analyze usage patterns to enhance user experience.
We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you.
You have the right to access, correct, amend, or delete any personal information we hold about you. Contact us at firstname.lastname@example.org to exercise these rights.
We implement internal security measures to maintain the safety of your personal information. These measures include role-based access controls (RBAC) to ensure that individuals have access only to the information necessary for their job functions. Use encryption for data at rest and in transit, and leverage cloud provider tools for key management. While our cloud provider offers built-in firewall solutions, we actively configure security groups or network access control lists (NACLs) to control incoming and outgoing traffic. Additionally, we conduct regular security audits to identify vulnerabilities and weaknesses in systems. TechKnowSurge regularly backs up critical data to ensure that, in the event of a security incident, data can be recovered without significant loss. Moreover, our security team has developed and implemented an incident response plan to address security breaches promptly and effectively. Lastly, we assess the security measures of all third parties we choose to partner with to ensure they meet our organization’s standards.