Needs Assessment or Not? — TechKnowSurge

About this interactive

At home you can install an app, try it and uninstall it. A business works at scale, so software that does not fit costs time, money, support and sometimes security. The Needs Assessment lesson says to work out what the business, the department or the user actually needs before anything is bought or installed. In the lesson's approach, input comes from many people, IT is included early in the decision, and several solutions are evaluated against the needs to find the best fit. The lesson's daycare story shows the cost of skipping it: software bought and half rolled out before anyone found it could never do what they needed. Sort each card. Five right in a row finishes the round.

What you'll learn

Tell the steps of a proper software needs assessment (gathering what users need, involving IT early, comparing several solutions against those needs) from buying or installing software without one

Aligned to

CompTIA Tech+

3.3 Explain the purpose and proper use of software.

CompTIA A+ Core 2

1.7 Given a scenario, apply application installation and configuration concepts.

Key terms

Needs Assessment: A structured process of identifying and evaluating business requirements to ensure that software or solutions selected will meet the actual needs of users, departments, or the organization.

Topics

Needs Assessment Software Selection Business Software Interactive Streak Sort

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