About this interactive
The Monitoring and Reporting lesson gives three reasons a security awareness program reports on itself.
Internal requirement: the organization wants it for its own sake. Leaders and the security team use it to see whether the program is keeping risk down.
Law or regulation: a law or a regulator requires the training and proof of it. Examples: the HIPAA Security Rule for health care, the FTC Safeguards Rule under GLBA for financial firms such as tax preparers, and FISMA for US federal agencies.
Business relationship: a client, partner or insurer asks for it, often in a contract or a questionnaire. The lesson's author handed annual reports to clients who asked for them.
Whatever the reason, the reports cover the same things: who took part in training, how people did in phishing campaigns, who signed the policies and handbook, and who attended the meetings. A quick test for each card: who is asking for the report, the organization itself, a law or regulator, or another business?
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